Appeal a moderation decision

When we refuse or remove something, you see a statement in the app — and get it by email for account actions — that tells you:

• What we did: refused a request, removed a result, limited a feature or suspended the account.
• Which rule applied: its name in our content rules and one line on what it covers.
• How it was decided: automatically by our filters or by a person, and whether a report started it.
• What happens next: whether anything was charged — refused requests never are — and how to appeal.

• A template, tool or Create request we refused under our content rules.
• A result we removed after a report or a review.
• A limit, suspension or ban on your account.
• A report you made that we decided not to act on.

1. Send the form below within 6 months of the decision. Include the link or ID shown with the decision, and tell us why you think it's wrong.
2. Someone who wasn't involved in the original decision reviews it, with the context you give.
3. We reply within 48 hours with the outcome and the reason.
4. If we reverse the decision, we restore what we can: the result, your account access, or the photos the request would have used.

Appeals are free and don't affect your plan. If you're in the EU, you can also take a decision to a certified out-of-court dispute settlement body under Article 21 of the Digital Services Act, or to court.