Terms and policies
What you agree to when you use Outwow, how we handle your photos and data, and how to reach us when something is wrong.
Last updated
Your account
- Terms of serviceThese terms are the agreement between you and Outwow. They cover what you can upload, what you get back, how plans and photos work, and what happens when something goes wrong.
- Refund policyHow to cancel, when you get money back, and how the 14-day right to withdraw works in the EU and UK.
- Delete your accountHow to delete your Outwow account, what disappears and what we're required to keep.
Your data
- Privacy policyThis policy explains what personal data Outwow collects, why we use it, how long we keep it and how you control it. It covers the website, the dashboard and our emails.
- Cookie policyWe use a handful of first-party cookies, listed below by name. None of them are for advertising.
- Biometric data policyWe don't collect faceprints. This policy explains how we treat photos of faces, how long we keep them and when we destroy them.
- SubprocessorsThe companies that process personal data on our behalf, what they handle and where. We update this page before adding or changing one.
Safety and access
- Report abuseTell us about an image made with Outwow that shows you or someone else without consent, involves a child, or breaks our rules. You don't need an account.
- Appeal a moderation decisionIf we refused a request, removed a result or restricted your account, you can ask a person to take another look.
- Accessibility statementWe want everyone to be able to use Outwow. This statement covers the website and the dashboard.